COMMUNITY LISTENING REPORT  ·  SUMMER 2026

What Queens Told NepYork This Summer

NepYork asked the Nepali and Himalayan community across Queens how it gets news, who it trusts, and what it needs. Thirty two neighbors answered. Here is what they said, in their own words and their own numbers.

32
Community members surveyed
३२ सामुदायिक सदस्यहरू
7
Queens neighborhoods represented
७ क्वीन्स छिमेकहरू
78%
Want more immigration information
आप्रवासन जानकारी चाहने
25
Left contact info for follow up
थप सम्पर्कका लागि जानकारी दिने
Section 01

Who We Heard From

The survey ran in English with Nepali translation alongside every question, open from June 4 through August 1, 2026. Thirty two people from across Queens and beyond took the time to respond, most of them longtime New Yorkers who already know NepYork.

How long respondents have lived in New York City
More than 10 years
53.1%n=17
Between 4 and 10 years
28.1%n=9
Between 1 and 3 years
9.4%n=3
Less than 1 year
9.4%n=3
Comfort reading news in English (1 = not comfortable, 5 = very comfortable)
5, very comfortable
62.5%n=20
4
12.5%n=4
3
12.5%n=4
2
6.2%n=2
1, not comfortable at all
6.2%n=2

Most people who answered this survey already read English comfortably and many already follow NepYork, which means this pilot round captured the newsroom's core audience well but not yet the full community NepYork wants to reach. That gap shows up clearly in where respondents live.

Where respondents live, against NepYork's ten priority Queens neighborhoods
Jackson Heights
7 responses
Woodside
7 responses
Elmhurst
6 responses
Sunnyside
3 responses
Ridgewood
1 response
Corona
not yet heard
Flushing
not yet heard
Rego Park
not yet heard
Forest Hills
not yet heard
Long Island City
not yet heard

Four more respondents live outside Queens and four live in another Queens neighborhood not listed above.

A finding worth acting on: five of NepYork's ten priority neighborhoods, including Flushing and Corona, have no responses yet. Reaching those neighborhoods directly is the clearest next step before the results can speak for all of Queens.
Section 02

How Queens Gets Its News, and How It Wants To

Facebook leads by a wide margin, both as where people already get news and as where they would like to keep getting it. Nepali-language websites remain a major source even among people who read English comfortably, which says something about trust and comfort, not just ability.

Where respondents currently get news
Facebook
65.6%
Nepali-language news websites
53.1%
English-language news websites or apps
28.1%
YouTube
25.0%
Newsletter or email
25.0%
TikTok
18.8%
Podcast or radio
12.5%
Word of mouth
9.4%
Community organizations or temples
9.4%
Push alerts or text messages
6.2%
WhatsApp or Viber groups
3.1%
How respondents would prefer to get news
Social media, Facebook, TikTok, or Instagram
65.6%
Email newsletter
40.6%
Reading articles on a website
40.6%
Video podcast on YouTube
31.2%
In-person community events
15.6%
Printed flyers or newspapers
12.5%
WhatsApp or Viber alerts
9.4%
Audio podcast on Spotify or Apple
9.4%

Video podcasts on YouTube stand out as underused today but wanted for tomorrow, with about one in four respondents currently watching NepYork on YouTube while nearly one in three say they would prefer to get news that way. That is a direct vote of confidence for the video podcast series already underway.

56.2%
Already follow NepYork regularly
नियमित रूपमा फलो गर्ने
21.9%
Heard of NepYork for the first time in this survey
15.6%
Have seen NepYork but do not follow regularly

Trust and misinformation

Misinformation is a daily reality for many respondents. More than a quarter see false or misleading information in Nepali community groups or pages almost every day, and nearly three quarters see it at least occasionally. When something seems untrue, the largest group checks NepYork or another trusted outlet first, ahead of a general web search.

How often respondents see misinformation online
Almost every day
28.1%
Occasionally
28.1%
A few times a week
18.8%
Rarely
18.8%
Never
6.2%
Who they turn to first when unsure what is true
NepYork or another trusted outlet
40.6%
Google or online search
31.2%
A lawyer or legal professional
15.6%
Cannot usually tell what is true
6.2%
Other
6.2%

In their own words

The survey's most important question asked what one thing NepYork could do to make life easier. These are unedited responses.

I have so many Nepali friends that would love to read the news of what's happening in our community but they are unable to read Nepali, so a website like NepYork would be life changing for our 1.5, 2nd, and 3rd generation. A lot of them don't know it exists.Survey respondent, C3
NepYork could offer an affordable lawyer Q&A service as a subscriber benefit or for a small fee. Reliable legal guidance, especially on immigration and documentation matters, would be very helpful to the community.Survey respondent, C3
More outreach to the bottom line of society, rather than always reaching people at higher professional and celebrity levels.Survey respondent, C3
कमसेकम हप्तामा एक दिन निर्धारित समयमा मुख्य समाचार नेपाल र अमेरिकाको सम्प्रेषण गर्दा राम्रो, पक्षपात बिनाको मिडिया होस्।A set weekly time for main news from Nepal and America would help, and media without bias.Survey respondent, C3 · translated from Nepali
Section 03

Civic Life and What the Community Wants Covered

Respondents feel moderately connected to city politics on average, but language is the single biggest barrier they name to taking part in civic life, ahead of immigration fear and work schedules, which tie for second.

Biggest barriers to civic participation
Language makes official information hard to understand
46.9%
Fear related to immigration status
34.4%
Work schedule leaves no time
34.4%
Do not know who represents them or how the system works
25.0%
Cannot afford to take time off work
25.0%
Not a citizen or not registered to vote
12.5%
Not enough information about events or resources
12.5%
Topics the community wants more coverage of
Immigration, rights and enforcement updates
78.1%
Housing, tenant rights and evictions
37.5%
Health insurance and finding care
31.2%
Workers rights, wages and gig work
21.9%
Mental health counseling and support
18.8%
Domestic violence rights and resources
15.6%
Small business start up, funding and permits
15.6%
Education, schools and scholarships
12.5%
Standout finding

Immigration coverage is not close, it is the top request

Nearly four out of five respondents chose immigration as a topic they wish the community understood better, more than double the next closest topic. Every other need on this list, from housing to mental health, competes for a much smaller share of attention. For an editorial team choosing where to spend limited reporting hours, this is the clearest signal in the entire survey.

Section 04

Safety and Wellbeing

These questions touch on domestic violence, mental health, and fear of government systems. Because the sample is small, the numbers below describe this group of 32 respondents and should be read as a signal to follow up on, not a citywide statistic. All figures are shown only in aggregate, with no names or identifying detail attached to any answer.

15.6%
Needed help with domestic violence but did not know where to turn
34.4%
Know it is an issue in the community, without direct experience
37.5%
Say it has not been an issue for them or anyone they know
Finding mental health support in your language or culture
Somewhat easy
34.4%
Difficult
25.0%
Have not looked, but would want to know where
25.0%
Very difficult, would not know where to start
9.4%
Very easy
6.2%
Ever avoided applying for a benefit you were eligible for
Not sure
40.6%
Yes, did not understand the process
18.8%
Yes, did not know the program existed
18.8%
Yes, fear related to immigration status
18.8%
No, always applied when eligible
3.1%

Two threads run through this section. First, roughly half of respondents describe domestic violence as a lived or nearby reality, which lines up with why NepYork chose it as a video podcast topic this summer. Second, confusion rather than refusal is the main reason people miss out on benefits they qualify for, since not knowing a program exists or not understanding the process outweighs distrust of government as a stated reason.

Section 05

What Happens Next

Half of respondents said yes outright to a thirty minute listening session with NepYork this summer, and another quarter said maybe. Twenty five of the thirty two people who took this survey left a name and a way to reach them, which is the beginning of a community contact list NepYork can build on well past this internship term.

Willingness to join a listening session
Yes, willing to participate
50.0%
Maybe, wants to know more first
28.1%
No, not able to right now
21.9%
The bridge forward

The share back event on August 12 is a beginning, not a wrap up

These findings, the listening sessions building on them, and the video podcast series they help shape are the start of an ongoing conversation between NepYork and the neighborhoods it serves. The clearest next steps are to bring the survey directly into Corona, Flushing, Rego Park, Forest Hills, and Long Island City, to follow up individually with the twenty five people who offered their contact information, and to keep publishing what the community said back to the community, in both languages.

About This Report

Methodology and Limits

This report summarizes 32 responses to the NepYork Community Listening Survey, a bilingual English and Nepali questionnaire built for NepYork's summer 2026 Listening Post initiative. The survey was open from June 4 through August 1, 2026 and was distributed through four channels working together, LinkNYC kiosk advertising placed across Queens, posts in Facebook groups serving the Nepali and Himalayan community, direct email outreach, and NepYork's own audience of readers and followers.

Because a large share of respondents were reached through NepYork's own audience, alongside broader public channels like LinkNYC and Facebook groups, this sample leans toward people who already know and trust the newsroom, who are comfortable reading English, and who live in Jackson Heights, Woodside, and Elmhurst. It does not yet represent Corona, Flushing, Rego Park, Forest Hills, or Long Island City, five of NepYork's ten priority neighborhoods. Percentages in this report describe the 32 people who answered each question and should be read as an early signal from a pilot round of listening, not as a citywide or community-wide statistic. Expanding outreach beyond this initial mix, through community boards, library branches, and other trusted spaces, is the top priority for the next round of listening.

1
Jun 4
7
Jun 10
2
Jun 11
2
Jun 12
1
Jun 13
2
Jun 14
2
Jun 19
1
Jun 20
3
Jul 7
10
Jul 31
1
Aug 1

Responses by date, June 4 to August 1, 2026. A late push in late July, tied to renewed outreach, brought in a third of all responses in a single week.

Report prepared for the August 12 share-back event and CUNY Newmark J-School.